Legal
Privacy Policy
Vitality Modern Medicine · 283 S Mountain Ave, Upland, CA 91786 · (909) 484-1147 · hello@vitalitymodernmed.com
Privacy + HIPAA Notice
Vitality Modern Medicine is committed to protecting your protected health information. Intake, messaging, and telehealth visits are conducted through a HIPAA-compliant patient portal.
We do not sell your personal information. We use your information only to provide care, process your membership, and as required by law.
Telehealth: By using our online services, you consent to telehealth care. You understand you have the right to request in-person care, risks/benefits of telehealth, and that you may be in a state where our provider is licensed at the time of your visit.
Prescriptions: Medications, if prescribed, are sent to a pharmacy of your choice and are paid separately. We do not dispense medications directly from this website.
Contact us at (909) 484-1147 or hello@vitalitymodernmed.com for privacy questions.
This policy explains what information this website collects and how it is handled. It applies to the public website only. Care delivered through our patient portal and intake platform is governed by the privacy and consent documents you review and sign there.
Information this website collects
This website is for general information. It does not collect health information and does not maintain a patient database. Forms and intake steps on this site are used only to arrange care — they do not store your medical details here.
Booking and enrollment steps are completed through our online intake and payment platform, Healthie, or through our clinic scheduling system, Tebra. Information you enter on those steps goes to those platforms, not to this website.
Where health information is kept
Medical intake, consents, lab results, prescriptions, and messages between you and your provider are kept in the secure patient portal you are given when you enroll. That portal is designed for protected health information. This website is not.
Please do not send symptoms, medications, lab results, or medical records through general website contact forms or email. Use your secure patient portal, or call the clinic.
How we use information
Contact details you give us are used to respond to your request, arrange your visit, and — only if you ask — send practice updates. We do not sell your information. We do not use website information for advertising audiences.
Service providers
We use a small number of trusted services to run the practice: Healthie for online intake, payments, and the patient portal; Tebra for in-person scheduling; Strive Pharmacy for prescription fulfillment; and standard website hosting and analytics providers. Each handles only what it needs to do its job, under its own privacy policy.
Cookies and analytics
This website may use cookies and basic analytics to understand which pages are visited and how visitors arrive. These records do not include medical information and are not used to identify patients. You can block cookies in your browser settings.
Your choices
You can ask us what contact information we hold about you, ask for it to be corrected, or ask us not to contact you again. To make a request, call (909) 484-1147 or email hello@vitalitymodernmed.com.
If you have received care through our patient portal, requests about your medical records should be made through the portal or by calling the clinic, so we can verify your identity before releasing anything.
Children
This website is not directed to children, and we do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy as our services change. The current version is always published at this address.
Contact
Vitality Modern Medicine
283 S Mountain Ave, Upland, CA 91786
(909) 484-1147 | hello@vitalitymodernmed.com